Level: Introductory

S. E Slack (sally@sslack.com), Author and business transformation consultant, Freelance writer

19 Aug 2008

Learn the basic concepts of business process modeling and apply them in your organization so you can speak for the user and be a more effective business analyst.

Before going too deeply into the concept of business process modeling, I think it's a good idea to have a quick recap of process steps and process management. As I mentioned in "Manage the process, not the steps," all processes consist of actual tasks that must be completed for any business process to work properly. These tasks are called process steps.

Process management, then, is the management of the activities involved in confirming that procedures are in place to ensure that those tasks get done properly. Part of process management involves creating process designs, outlining roles, and using strategic planning to determine how and when all those tasks are accomplished. That's where business process modeling comes into play. It lets business analysts play an active role in defining the "to be" process and helps them think of processes in new and different ways.

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